Jim tells the following story:
When I worked for Taco Bell as Director of Training, I was flying around the country interviewing managers to determine a ‘success profile’ for the best performing managers. The profile would be used for recruiting, selection and training. Sharing the aircraft with me were some company insurance guys who were curious about what I was doing. “Why are you wasting your time predicting performance, which at best is subjective? Instead, you should be looking at tenure, people who stay on the job longest, that’s a much more measurable metric.” Since managing and motivating performance was and still is a major preoccupation of most HR professionals, this knocked the wind out of me. But now, after many years managing my own restaurant company, I realize that a stable, tenured management team is really the key to an excellent customer experience. Stability in management leads to stability in the staff. And a stable staff gives them a better opportunity to gain in-depth knowledge and skills and build longer term relationships with guests.
We are lucky, mostly because we have been around for over two decades, to have many long term employees. This is our thank you note to them.
And as these insurance people said, “….and if they last on the job, there’s a good chance they must be performing well.” In other words, they are the profile for success.
So, thank you to all of our Blue Mesa Grill (or TNT) family. See below for a list of some of more tenured staff that truly are the ones who make it happen every day.
Thank you to our Blue Mesa Grill family.
See below for a list of some of our more tenured staff that truly are the ones who make it happen every day.
ROSARIO AND RAMAULDO
Long Time Employees, Rosario and Ramauldo. Aside from Rosario keeping up with fresh tortillas and Ramauldo running one of the fastest omelette bars in the Southwest, they both do incredible jobs of our caters and in house parties rockin’! I dont know what we would do without them!
One of our newer employees. Great personality and attitude. Always smiling and willing to do whatever it takes. Great team leader.
10-31 is his 19 year anniversary of employment. Hard working, committed and great customer service. His tenure with us is a testament to the person he is.
Has worked w/ us since we opened in 1999. He went from bussing tables to running our Sunday brunch buffet to becoming a head caterer. Most dependable hardworking guy I know.
NERAYDA JIMENEZ (NJ)
One more lead caterer, has been w/ us about 8 years. She brightens up every room she enters!
A busser that turned head caterer, started w/ us when he was in high school, early age of 16. He’s graduating from UNT this year, so proud of him.
WILLIAM & CORTNEY MCFARLIN
Our team decided to profile William and Cortney McFarlin raised in The Blue Mesa Family. Although they are adults working on their new careers they still are very active in Blue Mesa today, I truly believe what they have learned in our company has translated into success in other endeavors with Cortney becoming an LPC in family counseling and thanks to William for serving in the Air Force for six years and finishing his education while working at the our restaurant. Thanks for your leadership, and your hard work contributing to our success in Fort Worth.
MIRELLA DE LA SANCHEZ
Has been with us for 15 years as busser and caterer. She keeps our Sunday brunch refilled and is always smiling.
Has been with us for 15 years – the true meaning of “handmade,heartfelt”. Victor makes all of our desserts, sauces and dressings from scratch.
Has been with Blue Mesa for 14 years as server and our top caterer. He has more catering clients request him than we can count.